Hey, folks - we're hiring another Product Support Engineer (which is what I do) where I work: http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=EKKON&cws=1&rid=343 (http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=EKKON&cws=1&rid=343)
It's a pretty technical position, definitely not a typical helpdesk role. You need to have some background in Java web technologies.
If you're interested, please send me a PM here, as well.